Loss Prevention - S4 Security

Professionals in both loss prevention and customer service.

From the initial application stage through rigorous in-class training and the commencement of patrol duties, S4 Security takes great care in handpicking and equipping our security officers, always keeping your specific site requirements in mind. Our thorough employment screening process prioritizes attributes such as customer service skills and professionalism. Paired with comprehensive security and safety training that surpasses industry standards, as well as unwavering standards of conduct, S4 Security ensures that its security officers and loss prevention officers are equipped to serve as exemplary ambassadors for your establishment.

Armed with these resources and a proactive approach to engaging with the public, our officers consistently deliver exceptional service. They actively assist customers by escorting them to their destinations, holding doors open, and fostering a secure and inviting shopping environment.

Security with a focus on customer needs.

Safeguarding more than 100 million square feet of mixed retail and shopping areas, S4 Security’s Retail Security Program is designed to enhance guest satisfaction and minimize risks. Our cutting-edge training ensures that security officers possess a strong foundation in customer service and first aid, customized to meet your specific needs.

Focused on achieving objectives, delivering top-tier training, and providing access to industry-leading retail security specialists—these are the distinguishing features of partnering with S4 Security.

Training that results in an enhanced retail security program.

We reinforce our dedication to high-quality staffing by recognizing that each shopping center demands customized solutions to enhance your program and elevate site safety.

Our comprehensive training is meticulously crafted to assist you in creating a secure, welcoming environment that caters to the needs of three key client groups: property management, tenants, and shoppers.

Essential Training:

Elevating your brand and enhancing customer experience
Primary industry-leading training specifically tailored for retail security
First aid and conflict management training

Advanced Training: Given the escalating social issues such as homelessness and addiction, we offer advanced training where necessary, including:

Defensive tactics training
Crisis intervention training
Mental health awareness training

In these demanding environments, we equip our teams with additional resources such as first aid kits and flashlights.